Blog

By David Lakins

Social Media = Customer Service

At Key Multimedia we love social media but we are always looking to try new ways of using it – particularly in a business sense.   We are big advocates of using social for customer service and are well aware that the bigger brands such as FatFace and Next are Read more…

Posted in: Blog, Social Media on Thursday, February 7th, 2013 by David Lakins, Managing Director & Head Honcho
twitter-engagement

Six Simple Ways to Make Your Tweets More Engaging

With millions of users sending out millions of messages on Twitter every day, getting your own tweets to stand out and get noticed is not always easy. It’s like trying to be heard in a crowded market square in which everyone’s been given a soapbox and a megaphone, and they’re Read more…

Posted in: Blog, Social Media on Monday, October 15th, 2012 by Chris Redhead, Digital Account Manager for Social & SEO
Rooney on Twitter

Twitter blurs the line between advertising and personal statements

When is a Tweet not a tweet? When its blatant advertising disguised as the views of one man. The ASA have cracked down on Nike recently by banning its Twitter #makeithappen marketing campaign through Mr Wayne Rooney’s Twitter page. The Tweet in question from Mr Rooney, said “My resolution – Read more…

Posted in: Blog, General, Social Media on Monday, September 10th, 2012 by James Hart, Digital Account Manager for Search, Marketing & SEO
Twitter Apps

Are the Days of Third Party Twitter Apps Numbered?

We’re big fans of third party Twitter apps such as Tweetdeck and Hootsuite here at Key Multimedia, and have found them absolutely invaluable when we have had to manage multiple social media campaigns for many different clients simultaneously. We also encourage clients who look after their own social media to Read more…

Posted in: Blog, General, Social Media on Friday, August 17th, 2012 by Chris Redhead, Digital Account Manager for Social & SEO
By James Hart

Using symbols in Twitter

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Posted in: Blog, Social Media on Tuesday, August 14th, 2012 by James Hart, Digital Account Manager for Search, Marketing & SEO
South West Councils using Twitter

Councils on Twitter

Many council’s across the country have taken to using social media platforms in an effort to communicate and engage with their local community. Despite the proliferation of such platforms it’s interesting to see the different methods being used to broadcast the council’s message and engage with local community. In writing Read more…

Posted in: Blog, Social Media on Friday, August 3rd, 2012 by James Hart, Digital Account Manager for Search, Marketing & SEO
eurostar

Social Media Monitoring Case Study – Eurostar at Christmas

Our advanced social media monitoring tools are capable of capturing up to 3 months worth of data from Twitter, Facebook, and other social media platforms that cannot picked up by Google Alerts or other free tools. This means that we are able to get the complete picture of mentions online Read more…

Posted in: Blog, General, Resources, Social Media, Tools on Friday, January 6th, 2012 by Chris Redhead, Digital Account Manager for Social & SEO
mobile search

2011 in Online Marketing

Hear that mournful whistle? That’s the winds of change, my friend. 2011 is almost at an end, and it’s been an enormously exciting and dynamic year for online marketing. Here is our round-up of the most important online developments and changes we’ve seen in the last twelve months. Google Panda Read more…

Posted in: Blog, General, Online Marketing, Search Engine Optimisation, Social Media on Friday, December 9th, 2011 by Chris Redhead, Digital Account Manager for Social & SEO
google plus

Why Brand Pages may be the Saviour of Google+

In the five months since its initial exclusive launch, it hasn’t been all smooth sailing for Google+. The new social network has struggled to really get off the ground, with the number of its registered users rising steadily but unspectacularly since it was first introduced. There is one big lifeline Read more…

Posted in: Blog, General, Social Media on Friday, November 18th, 2011 by Chris Redhead, Digital Account Manager for Social & SEO
dorset social media

Dorset Social Media Workshops

Thanks to everybody who came to our social media workshop on Tuesday this week. Twelve eager attendees were given their induction into the world of social media, and hopefully went away with a new understanding of the benefits and opportunities of using Twitter and Facebook for business.

Posted in: Blog, General, Social Media on Friday, November 4th, 2011 by Chris Redhead, Digital Account Manager for Social & SEO
Google Plus Effect on Search Rankings

First Impressions of Google +

Remember your first day of school? Remember how you didn’t know anyone there, and weren’t sure where you were meant to going and what you were meant to be doing? That lost and baffled feeling is similar to what you get when you first enter any new social networking site, Read more…

Posted in: Blog, General, Social Media on Friday, July 15th, 2011 by David Lakins, Managing Director & Head Honcho
Social Media Monitoring

Social Buzz Monitoring

Whether you like it or not, your industry, your products and most likely your business itself is being talked about online. Today’s consumers constantly share opinions, reviews, questions and ideas about what they spend their money on, and its up to you whether to see that as an opportunity or Read more…

Posted in: Blog, General, Social Media on Friday, May 20th, 2011 by Chris Redhead, Digital Account Manager for Social & SEO